Managed IT Services
Managed IT Services for Bay Area Businesses
Our managed IT services take day-to-day IT off your plate. We monitor, maintain, secure and support your technology for one predictable monthly price per device.
Quick answer
Managed IT services means an outside team runs your IT for a flat monthly fee. Fasthuma IT watches your computers, servers and network 24/7, installs updates, manages anti-virus and gives your staff unlimited remote support, from our office in Fremont, CA.
What our managed IT services include
Every Fasthuma managed IT plan covers the work that keeps an office running. You do not have to remember any of it, because we do it on a schedule and fix problems as they appear.
- 24/7 remote monitoring. Each workstation, server, NAS and network appliance reports its health to us around the clock. Full disks, failing drives, offline devices and stopped services raise an alert.
- Unlimited remote support. Your team calls, emails or opens a ticket in our customer portal as often as they need. There is no meter running.
- Patch management. Windows, macOS and common business apps are updated on a schedule, tested and reported, so security holes get closed.
- Managed anti-virus. We install, update and watch anti-virus on your computers and servers, and we respond when it catches something.
- Security monitoring (Blaze and Inferno). Wazuh SIEM collects security events from your devices and flags suspicious activity.
- Microsoft 365 Business Premium (Inferno). Licensing for email, Teams, Office apps and Microsoft’s advanced security tools on every managed workstation.
Why choose a managed service provider instead of hourly IT?
Hourly break-fix support only shows up after something fails. By then, you have already lost the morning. With managed IT services, we are paid to keep things working, so preventing problems is in our interest as much as yours.
A managed plan also costs far less than an in-house IT hire. You get a whole team’s experience with servers, networks, security and Microsoft 365, plus a monthly bill you can plan around.
Who our managed IT services are for
Our clients are small and mid-sized businesses across Fremont, the East Bay, the South Bay and San Jose, the Peninsula and San Francisco. Most have an office network, often a server or NAS, and no full-time IT person.
How we work with you
We start with a free consultation and an IT assessment. Then we onboard your devices, document your systems and take over support from your previous provider. After that, your team simply asks us for help. Every quarter we can review what we found and what to plan for next.
Need a project instead of a plan?
One-time projects such as a new office network, a server refresh or a cloud migration are handled by our IT consulting team at it.fasthuma.com, billed at published hourly rates.
How it works
Switching to Fasthuma is simple
1
Free consultation
We talk about your business, your team and what is not working today. No pressure and no obligation.
2
IT assessment
We review your computers, network, accounts, backups and security, then show you what we found in plain English.
3
Onboarding
We install our monitoring tools, document everything, collect passwords securely and work with your old provider to hand over.
4
Ongoing care
Your team calls, emails or opens a ticket whenever they need help. We keep everything updated, protected and backed up.
Trusted by Bay Area businesses since 2008
Ready when you are
Get IT support you can count on
Book a free, no-obligation consultation by phone, at our Fremont office or at your business. We will review your setup, answer your questions and tell you honestly which plan fits, or whether you need one at all.
